Connect company systems
as tools the AI can use
Connect MCP servers, OpenAPI specifications or OAuth apps as tools, and agents look up information in company systems and carry out tasks there. Each tool can be set to require approval before running, and irreversible actions always require approval.

Before and after adoption
AI does not know the latest information in company systems.
Once connected as tools, company systems are queried directly during the conversation.
AI could change data without approval.
You decide for each tool whether it needs approval before running, and irreversible actions never run without approval.
It does not connect to the other AI tools employees use.
Use Syncgate resources over MCP from Claude, ChatGPT, Claude Code and Cursor. An administrator must turn this on first.
Four steps
Choose an MCP server, an OpenAPI specification or My apps.

Use a shared key, or have each user connect with their own account (OAuth).

Choose the tools to use and set approval before running (Auto, Required or Not required).

Connect the tools to agents and harnesses and use them during conversations.

Tool connections and MCP in detail
MCP server
Uses an MCP server's tools as they are. Images, audio and files that a tool returns are attached to the answer.
OpenAPI
Reads the specification and turns the API into tools.
OAuth and My apps
Each user connects with their own account.
Approval before running
For each tool, set approval before running to Auto, Required or Not required.
External AI tool connections
Use Syncgate resources over MCP from Claude, ChatGPT, Claude Code and Cursor. An administrator must turn this on first.
Tool call checks
Guardrails check every tool call to confirm it is an action the user requested.
Settings each company configures
- Decide which tool connections to share with whom.
- Choose the resources to offer over MCP to external AI tools.
- Turn on the tool call check.
Figures reflect the product as of October 2026.
Related pages
Frequently asked questions about tool connections and MCP
What is MCP?
MCP (Model Context Protocol) is an open connection standard that AI uses to work with external tools and data. Different AI tools use the same standard to call tools.
Can we connect an internal API if all we have is its documentation?
Yes, if it is in OpenAPI specification format. The specification is read and the API is turned into tools.
Does the AI run actions such as deletions right away?
No. Tools that perform irreversible actions do not run without approval.
See it with
your own documents
In a consultation, we connect a few of your documents so you can check the answer quality for yourself. Send us your questions and our team will get back to you.

