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Syncgate
Adopt Syncgate in four steps,
from consultation to operation
The same image installs on company servers, in a private cloud or on an air-gapped network. In a consultation, you can connect some of your documents and check the actual answer quality first.
Install to fit your environment
Docker Compose
Installs on a single server. An update component is installed with it, so you can update from the operator console.
Helm chart
Installs on a Kubernetes cluster. You run updates yourself, following the steps and commands shown in the operator console.
Air-gapped network
Installs from the installation image files, a license file and your in-house model's address. Verified end to end, including chat, in an environment with no internet connection.
Private cloud
Installs in your company's cloud account from the same image. Data stays in that account.
Four steps
Consultation
We go over the work to apply it to, the systems to connect, the installation environment and the security requirements.
Test with your documents
We connect some of your documents and check the actual answer quality and result files on one task.
Installation
Choose a deployment option, install Syncgate, and set up SSO, models, document sources and guardrails.
Operations
Manage updates and organizations in the operator console, and widen the scope of use while watching usage and quality.
Operations after installation
- Automatic updates
When a new version is released, it appears in the operator console and is installed at the time you set. A backup is taken before each update, and if the new version does not start correctly, the previous version is restored automatically.
- Backup and restore
Back up with PostgreSQL snapshots or pg_dump. Keep the encryption keys in a different place from the dump.
- Operator console
Create several organizations, each with its own database, and manage updates and licenses.
- License
A license file enables the features you can use. The license is checked on the server itself, with no connection to an external server.
Common questions about adoption
How long does installation take?
It depends on the deployment option and the number of systems to connect. The schedule is set together during the consultation.
Do we need dedicated operations staff?
You need someone to run the servers and PostgreSQL. Updates, organizations and licenses are managed in the operator console, and a 361-page manual is installed with the product.
How large a server do we need?
A server configuration that fits your number of users and workload is recommended during the consultation.
How much does it cost?
It depends on the scale of use and the areas you apply it to. Send an inquiry through Contact sales and we will give you the details.
Can we try it first?
Yes. In the consultation, you can connect some of your documents and check the actual answer quality.
See it with
your own documents
In a consultation, we connect a few of your documents so you can check the answer quality for yourself. Send us your questions and our team will get back to you.